# Top Up AI Balance

AI usage is paid from an **AI Balance** (in USD), which is separate from the main Sumopod Credit. Topping up your AI Balance converts Sumopod Credit from your **Billing** balance, so you must have enough Sumopod Credit first.

## Steps

1. Open the **AI** menu on the Dashboard.
   ![The AI page with the Topup button at the top right](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/01-ai/05-top-up-ai-balance/01-buka-menu-ai.png)
2. Click **+ Topup**. The **Top Up AI Balance** dialog opens, showing your current AI Balance and your Sumopod Balance.
   ![The Top Up AI Balance dialog showing the current AI Balance and Sumopod Balance](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/01-ai/05-top-up-ai-balance/02-dialog-top-up-ai-balance.png)
3. Enter the amount in USD, or choose one of the presets ($5, $10, $25, $50). The dialog shows how much Sumopod Credit you'll pay and the exchange rate used.
   ![The dialog showing the amount, the Sumopod Credit you'll pay, and the exchange rate](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/01-ai/05-top-up-ai-balance/03-pilih-jumlah-top-up.png)
4. Wait for the Security Verification to complete, then click **Top Up**. The amount is deducted from your Sumopod Credit and added to your AI Balance.

## Notes

- The AI Balance top up is paid with **Sumopod Credit**, so you must have enough balance in the **Billing** menu first. To add Sumopod Credit, see [Top Up Billing](/guides/billing/topup-billing).
- If your Sumopod Credit is not enough, the dialog shows **Insufficient Sumopod Credit**. Top up your Billing balance first, then try again.
  ![The Insufficient Sumopod Credit message in the Top Up AI Balance dialog](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/01-ai/05-top-up-ai-balance/04-saldo-sumopod-tidak-cukup.png)
- **AI Balance** (in USD) only pays for AI usage, while **Sumopod Credit** pays for VPS, Domain, and other services.
- By topping up, you agree to the Terms of Service and Refund Policy shown in the dialog. Sumopod Credit is not real money and cannot be refunded or withdrawn.
- Direct link: [AI](https://sumopod.com/dashboard/ai)

## Troubleshoot

If your AI Balance does not update after a top up, contact [support@sumopod.com](mailto:support@sumopod.com).
