# Top Up Billing

Top up adds Sumopod Credit to your account balance, which is used to pay for all services on the platform.

## Steps

1. Open the **Billing** menu on the Dashboard.
   ![The Billing menu highlighted in the dashboard sidebar](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/03-billing/01-topup-billing/01-buka-menu-billing.png)
2. Click **Topup**.
3. Choose one of the preset amounts (50.000, 100.000, 200.000) or enter a custom amount.
   ![The Topup dialog with amount options and payment methods](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/03-billing/01-topup-billing/02-dialog-topup-nominal-metode.png)
4. Select a payment method: QRIS, Virtual Account (Mandiri, BNI, etc.), E-Wallet (Dana, Shopee, etc.), or Card (Visa, Mastercard).
5. Complete the payment. Your balance updates automatically once the payment is confirmed.

## Notes

- Sumopod Credit is not real money and cannot be refunded or withdrawn once added to your account.
- A receipt is available for every transaction from the **Payments** tab on the Billing page.
  ![The Payments tab showing the transaction history](https://kencana.basic.box.cloudeka.id/bucketku-f4kxct/sumopod-doc/Guides/03-billing/01-topup-billing/03-tab-payments-riwayat.png)
- To redeem a voucher code instead of paying, use the **Redeem** button next to Topup.
- Direct link: [Billing](https://sumopod.com/dashboard/billing)

## Troubleshoot

If you experience a payment issue, contact [support@sumopod.com](mailto:support@sumopod.com).